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Turn the unit over, and open the bottom compartment. Getting the VX520 ready to accept payments is simple. Verify all the components are present before beginning setup.

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Implemented WiFi upgrades improving re-connection of cached networks, bug fixes.ДЄdded support for regional EMV configurations, bug fixes.Д¬hanged red X button behavior in testmode (now clears a transactionвЂ™s payment method instead of canceling that transaction this mirrors livemode behavior), added MAC address to Device Status debug screen, bug fixes.ДЄdded new reader screens for better UX, disabled contactless sources during readReusableCard, fixed bugs.ДЇor additional instruction on maintaining PCI compliance when installing updates to your Verifone P400 device, refer to the reader PCI implementation guide.A streamlined countertop design makes the VX520 suitable for use anywhere with access to a power supply and a phone or internet connection. Updated messaging to more strongly advocate for the use of contactless payment methods.ДЄdded automatic handling of soft declines.ДЄdded support for cardholder_name in payment method details.ДЄdded support for additional integration methods, fixed some localization issues.ДЇixed some international refunds issues, improved WiFi disconnection handling and retries.ДЄdded regional support for Canadian merchants.ДЄdded improved triaging tools, bug fixes, and prerequisite work for future features. Updated server on-device to now host a unique PQDN per device. Verifone P400 software releasesДЇixed cardholder_name for contactless transactions. You can always check the current reader version by pressing 0-4-2-6-8. To manually check for an update, reboot the reader.

VERIFONE SOFTWARE DOWNLOAD UPDATE

If you unplug the reader at night, an update could start when you turn it back on. This ensures that updates happen at midnight (in the timezone of the assigned location) to avoid interruption to sales. Leave your reader connected to power to receive automatic software updates. Read about reader software updates for details. The reader receives updates automatically from Stripe when not in use.

Stripe maintains the software that controls the Verifone P400.

If your DNS provider blocks local IP resolution, change your network settings to use one of the following DNS providers: Stripe Terminal uses the partially qualified domain name *., which resolves to the local IP address of your Verifone P400. Some DNS providers block DNS resolution of local IP addresses. Stripe Terminal also requires that your reader be assigned an IP address in one of the private IPv4 address blocks. Stripe Terminal requires that both the point of sale application and the reader can interact with specific domain names, all of which are added to an allow-list on your network. If your Verifone P400 is connected through Ethernet, make sure that your application is connected to the same switch, and that the switch has access to your router.If your Verifone P400 is connected through WiFi, make sure the device running your point of sale application and the Verifone P400 are able to communicate over the local network (typically this means theyвЂ™re on the same subnet).Make sure your application and your reader are on the same local network. Reader has IP address and can communicate with Stripe, but not with your point of sale application In the case of router connections, refer to your routerвЂ™s documentation to restart the network.In the case of bridged connections, ensure the selected source is connected to the internet.The network source isnвЂ™t connected to the internet: Check your computerвЂ™s firewall/deny-list.Here are some common reasons for failing this test, with corresponding troubleshooting steps: The Connectivity debug screen indicates the connection status between the P400 and Stripe. Reader has IP address, but is unable to communicate with Stripe

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